Payment Methods
Secure online payment options for all Cozy Bay Cruise bookings. Multiple card types accepted through trusted international gateways.
1 Online Payment via PayPal
📍 Website BookingCustomers booking tours directly through our website can make secure online payments via PayPal. After completing your booking, you will be redirected to the PayPal payment gateway to finalize the transaction.
PayPal accepts payments from major credit and debit cards, including Visa, MasterCard, American Express, and JCB, even if you do not have a PayPal account.
Once the payment is completed successfully, a confirmation email will be sent automatically to your registered email address.
2 Credit Card Payment via OnePAY
📍 Direct Booking with Sales TeamFor customers who book tours directly with our sales team, we offer online credit card payment through the OnePAY Payment Gateway.
We will send you a secure payment link where you can complete the transaction using Visa, MasterCard, American Express, or JCB cards. All payment information is encrypted and processed securely through OnePAY in accordance with international security standards.
💰 Processing Fee & Exchange Rate
All credit card payments via OnePAY are subject to:
| Processing Fee | 3.3% |
| Exchange Rate | USD 1 = VND 26,500 |
📐 Calculation Example
The final amount charged to your credit card will be displayed and confirmed before payment is processed.
⚠️ Important Notes — Unsuccessful Transactions
A transaction may be unsuccessful for the following reasons:
- Incorrect card information entered during checkout.
- Insufficient credit limit or available balance on the card.
- Your card has not been activated for online transactions.
- The issuing bank declines the transaction.
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